Effective April 10, 2026.
SwipeM respects your privacy. This policy explains what we collect, how we use it, and the choices you have.
Information we collect
Information you give us
- Account info — your name, email, phone, and Swipe ID when you sign in
- Addresses — delivery addresses you save
- Orders — what you buy and the details of each order
- Reviews and messages — content you post publicly or send to merchants
Information we collect automatically
- Usage data — pages you visit, products you view, searches you run
- Device info — browser type, IP address, device type
- Cookies — session cookies for login and basic site functionality
How we use your information
- To operate the marketplace — process orders, route messages, handle payments
- To improve the service — understand what's working and what isn't
- To prevent fraud and enforce our terms
- To send transactional notifications (order updates, dispute updates, etc.)
Information we share
We share your information with:
- Merchants you buy from — so they can fulfil your order (name, delivery address, phone)
- Swipe — for payment processing and authentication
- Shipping partners — for delivery tracking and coordination
- Legal authorities — when required by law
We never sell your personal data to third parties.
Your rights
- Access — request a copy of the data we hold about you
- Correction — update inaccurate information in your account settings
- Deletion — request account deletion (some records must be kept for legal reasons)
- Opt out — unsubscribe from non-essential emails
Data retention
We keep your account data as long as your account is active. Order records are kept for 7 years for legal and tax purposes. You can delete your account at any time by emailing us; some records will be retained for compliance.